Delivery Information

At Bedzy, we take pride in offering FREE deliveries within the UK Mainland! 

Delivery Times:

1. Mattress Deliveries:

   • Estimated delivery within 2-6 business days, Monday to Friday, to UK Mainland.

2. Bed Deliveries:

   • Typically, bed deliveries are completed within 5-10 working days.
   • For more remote and rural areas, please allow up to 14+ working days. Refer to our delivery table for specific information.

Order Processing:

When you place your order, it enters our streamlined delivery system. You will promptly receive an email order confirmation to validate your purchase. If you haven't received this confirmation, please check your junk/spam folder and mark "support@bedzy.co.uk" as a trusted sender to ensure you receive important updates.

Large Orders:

For large items such as beds, our dedicated support team will reach out to you via phone or email to confirm your assigned delivery date.

Smaller Orders:

Smaller orders will typically be dispatched via our trusted courier partners, and you'll receive a tracking number. Please allow up to 48 hours for the tracking number to become active in the system before checking its status.

Bedzy Shipping Protection Promise:

Shop with absolute confidence at Bedzy. We stand behind our commitment to ensure your satisfaction. We offer a guarantee of either a replacement or a refund for undelivered orders or items that arrive damaged.

Delivery Day:

On the day of delivery, it's important to have someone available to accept and sign for the delivery.

Alternative Delivery Instructions:

If you'd like to leave your order with a neighbor or in a specific safe location (e.g., garden, garage, front porch, side gate), please provide a signed note for the driver with clear instructions. Please note that items will only be left if the driver deems it safe to do so, ensuring the protection of your purchase.

Delivery Details:

• Deliveries will be made to your front door.
• For apartments and flats, deliveries will be brought to the ground floor entrance only.
• Some orders may be delivered in multiple shipments, and with different carriers.
  Business days are Monday to Friday, excluding holidays.
• We aim to deliver your order promptly; however, delivery times are estimates starting from the shipment date, not the order date, and may vary due to unforeseen circumstances.

Ensure smooth delivery:

To guarantee a smooth delivery experience, please ensure that you provide the correct delivery address, postcode, and a valid contact mobile number during the checkout process.

We're committed to ensuring that your Bedzy order arrives safely and on time. If you have any further questions or require assistance, don't hesitate to reach out to our dedicated support team. Thank you for choosing Bedzy for your bedding needs!

UK Area	Bed Delivery Service	Cost	Estimated Delivery Time
England & Wales	Bedzy delivery partner with complimentary shipping protection cover.	FREE	Delivery within 5-10 working days
Scottish Lowlands - Aberdeen, Dundee, Perth	Bedzy delivery partner with complimentary shipping protection cover.	FREE	Delivery within 7-14 working days
Scottish Highlands	Bedzy delivery partner with complimentary shipping protection cover. (Not all areas supported)	FREE	Delivery within 10-14 working days

Unsupported Postcodes 

Regrettably, our delivery partners are unable to serve the following regions: Isle of Wight, Isle of Man, Isles of Scilly, Northern Ireland, Channel Islands, Jersey, Guernsey, and specific areas within the Scottish Highlands. Additionally, we do not deliver to PA postcodes ranging from PA20 to PA80.